Social CRM for the techie

Phew! I finally managed to get this out before the end of the year! I have already shared with you my previous mind map on Social Media Metrics, and also my presentation on introduction to Social CRM.

Here I present the overview of what comprises of Social CRM from a technology stand point. This is no where complete & needs a lot of refinement, additions, etc. and thus will continue to evolve. Your feedback & inputs are most welcome. :)

Wish you all a very happy new year! :)

N.B.: Please click to view the larger image.

This man writes A to Z on rice in 25 seconds!

I would like to do something like that sometime! :)

Do watch till the end of this YouTube video from the Ripley's show, where you can see the Rice man, David Pay, writing A to Z on a grain of rice with just a needle & paint in 25 seconds flat! Less than a second for each alphabet!!!

I need to make a needle like that first, before I can think of writing all the alphabets on a grain of rice.

As I had shared sometime back with you all, I too write on rice, but no where as professionally as this dude! :)

BTW, I also found this dude too practiced when grounded, like me, was inspired by watching the Chinese art of writing on rice, like I was inspired by the Indian art of writing on rice & we both have another thing in common - we both grew up reading the Hardy Boys series! :)

My precious

My wife, Shalini, gives our son, Om, a nice warm hug in Pizza Hut, Ring road, Banashankari.

Another view of Vasavi temple, Lakkur

Vasavi temple, Lakkur

Social CRM - A brief Introduction

Just published this preso on Social CRM. Its for a slightly tech oriented audience. I know that software is the last step in Social CRM, yet that last step needs to be taken care of. :) Any inputs, feedback welcome. :)

Social CRM - A brief Introduction

View SlideShare presentation or Upload your own. (tags: socialcrm socialmedia)

Me, my, our.

Testing the Location field :)

I was alerted to the new "Location" field in Blogger on Facebook. :)

Hope this comes out good. Wonder how it can be used on my A-GPS enabled phone.

Update:
Heres the announcement: http://bloggerindraft.blogspot.com/2008/12/new-feature-geotagging.html

And am unable to see the link below my posts, evidently because I customized my template a bit :(

Let me try doing what has been suggested in the comments on that above post.

Om on his tricycle

The roof of a chair car

Couldn't get an air conditioned chair car due to late bookings. Thought it would be a great experience for Om too, in the midst of the heart of India, its huge, growing, boisterous and vociferous middle class.

Om on the railway platform

The Muvvala Gents

Me, my dad and my son Om in my cousin's place.

Am ready for a Ramsay

Om's cousin gets tonsured

Tiger in Mysuru Zoo

Lion in Mysuru Zoo

The Celestial Smiley or the Thanksgiving Sky!

I was alerted to this celestial event on Twitter by @twilightfairy wherein the Moon, Jupiter & Venus are forming a triangle tonight to give the impression of a smiley. :)

I could not observe them since the skies near my area were all obscured by clouds, especially in the southwestern portion of the sky, where the event was visible.

But I persevered & was gifted with this view :D

I have also posted this pic in TwitPic.

Rice Writing & Microcalligraphy

I was emotionally tired & befuddled after incessantly following the terrorist attack of Mumbai last week. I needed to do something to unwind. I had to do something outside a computer.

When I was faced with this quandary, I remembered one of my old loves, rice writing, a form of microcalligraphy.

Most of you might not have heard of it, so let me give you a primer. :)

Rice writing is the art of writing on a grain of rice. Yes, on a single grain of rice. :) Its actually quite a popular & old art in India.

If you are in India, you might come across some enterprising people on the pavements or some cultural/heritage locations who write your name on a grain of rice & put it in a key chain.

I have seen them in Tirumala (opp. Le Pakshi store) and in Swabhumi, Kolkata. I have heard of them on the footpath of M.G. Road, Bangalore.

I checked on Wikipedia and found that this is an age old tradition in Turkey and a fine art within the Jewish community.

I am no where near the "14,164 letters on a single grain of rice" feat achieved by Bly the Rice Writer, who was also chosen as #3 of the ten best Believe it or Nots by Ripley himself & one of the performers at the Odditorium too.

I guess I have been interested in writing pretty small letters from around my early high school days. I used to write my notes in small letters much to the chagrin of my teachers & parents. I was interested in all things small & microscopic. I was the best in class in handling a microscope in the lab & preparing the slides, be they of cheek cells or blood sample or stem cross sections, etc.

I don't remember when or where or how I got the idea, but I started writing on rice may be sometime in my mid teens. And then lost touch with it after joining work.

Now am glad to have rediscovered my old love. I couldn't wait to buy/create my tools. I started practicing on a sheet of paper, having been out of practice of writing on paper as such. ;) Theres always a mobile or a computer or laptop or netbook when I need writing. :D

So here are a couple of the practice shots. Hope you like them. :)

 

Cogito, Ergo Sum (I think, therefore I am)

  

 Pipip, Ergo Sum (I tweet, therefore I am)

And here are a couple of shots of something that I would like to preserve. :)

 

 1 - Work in progress

2 - End result - Shalini, Prem, Om

The rice next to a toothpick.